Need to make a claim?

Just call us and we’ll take it from there.

If you need to claim on a Bequest Life insurance policy,
please have the policy number to hand and call us on:

020 3916 5433

Open 9 am-5 pm, Monday to Friday.

The Claims Process

Simple, straightforward, fast.

And handled by experts.

A claim can be made if the policyholder has passed away during
the term of the policy, or if the policyholder is diagnosed with a
terminal illness and has less than 12 months to live.

1
Call: 020 3916 5433.

Once you call, you’ll be put through to an expert claims team provided by our underwriter, Covéa.

2
Complete the claim form.

A claims handler will then guide you through the claims form and clarify any supporting documentation that must be submitted.

3
Your claim is reviewed.

You’ll be notified once your claim form has been received, and the information will then be reviewed.

4
Your claim is settled.

You’ll be notified as soon as your claim has been approved and the money will be paid directly into the nominated bank account.

Here to make a claim

A word from our CEO.

If you’re here to make a claim, the Bequest family is sending its love to yours.

Your claim will be handled by a highly experienced team from our partner Covéa, who is committed to settling your claim as quickly as possible.

If you have any questions during the claims process, please don’t hesitate to call us.

We’re here for you.

 

James Buckley-Thorp

Chief Executive Officer

 

What our customers say

Apparently, we’re great.

According to Trustpilot.

Getting my life insurance policy with Bequest was a super slick and easy process that gave us complete peace of mind!

Liam Nolan

The interface is slick, modern, and easy to understand – unlike many of the other services out there! Would highly recommend them.

Jonathan Jongkind

Fantastic experience. I’d put off writing a will for years thinking it would be a long and complicated task. Instead with Bequest, it was easy.

Lisa Savage

Frequently asked questions

FAQs, answered.

Select a question and all will be revealed.

Now. Death is unpredictable. You could die today or tomorrow. Having life insurance in place means your family are financially protected if the unexpected happens.

But that’s not the only reason. Life insurance gets more expensive the older you are. So, to get the best price, buy it now.

For example, £200,000 of cover until age 65 costs around £15 a month if you’re a 30-year-old non-smoker. It can be almost 3 times that amount when you’re 50.

We can’t tell you exactly how much you need – we’re all different. But you should consider choosing enough cover for ongoing living expenses, such as any outstanding mortgage, or a good few years in rent, and the monthly bills. Plus, any debts or loans you have, and don’t forget funeral costs.

You choose how long you want your policy to remain in place, anything from 5-40 years.

Most people choose to be covered until age 65, as that’s when they expect to retire. However, you can choose any age up to age 90, as long as you start the policy before your 65th birthday.

Level term is the most popular option. The amount of cover never changes. So, if you choose £200,000 of life insurance and you die in 10 years, we pay your family £200,000.

Decreasing term is designed to cover a mortgage. The payout amount decreases each month in line with your mortgage. The amount the cover goes down is equivalent to an annual interest rate of 8%. So, although the monthly cost you pay stays the same, decreasing cover is cheaper than level cover.

There are 2 options. You can either choose a joint life policy or 2 single life policies.

Although joint life policies tend to be a bit cheaper, they only pay out once. So, if one of you claims, the other is left with no life insurance in place.

The other option is for both partners to take out separate life insurance policies. That way if one of you dies your partner’s cover remains in place. Or if the relationship breaks down, you can both walk away with your policies intact. Separating a joint life policy isn’t always that easy.

We may be a new name in life insurance but we’re backed by some of the biggest names in the industry, so you can have complete trust in Bequest and our policies.

GenRe is one of the world’s leading reinsurers. They reinsure your policy so you can be confident we are always able to pay a claim.

Covéa is our underwriter. They have around 650,000 life and protection policies under administration in the UK.

Just call us on 020 3916 5433 and we’ll take it from there.

Check out our claims page for what to expect.

Life insurance is quite simple. If you die, or are diagnosed with a terminal illness, we pay out.

For a terminal illness claim, you’ll need a diagnosis from an attending consultant with the opinion that the illness is expected to lead to death within 12 months.

So, as long as you answered all the questions on your application honestly, you can sit back and relax safe in the knowledge you’re fully protected.

We know you were thinking it.

If Bequest were to close our doors, your policy is completely safe. Covéa, our partner, looks after the running of your policy today. So, they’d continue to do that if we were no longer around.

But we’re going nowhere.

We offer 3 Will options: Starter, Grow and Inherit.

  • Starter (£39): print-at-home will to sign and keep yourself.
  • Grow (£69): professionally printed, bound, and delivered. Sign it and return it to us to check and store for you. Uploading it into the National Will Registry is also included.
  • Inherit (£269): Everything in Grow, plus create a Trust to help complex situations and protect your estate against tax.

Check out our Wills page for all the details.

Absolutely.

All our Wills are written and checked by JP Estate Planning, an award-winning, UK-based, professional Will writer and estate planner.

So, what are you waiting for? Write your Will now.

There are lots of reasons why writing a Will is so important – such as naming your children’s guardians, protecting stepchildren, protecting the family home and making sure your inheritance is spent wisely.

Read our 6 reasons why a Will is well worth writing.

If you’d like us to check your signature and upload a copy to the National Will Register, you’ll need to print it, and post it to: JP Estate Planning Ltd, PO Box 6438, Milton Keynes, MK10 1LY.

We highly recommend sending this to us by recorded delivery with Royal Mail, so it’s safe and secure. You’ll need to pay for postage with the Starter package, but we cover it in Grow and Inherit packages.